Terms and Conditions

How quickly do you deliver?

All orders received by 9pm are sent out the next working day.

 

How much does delivery cost?

Delivery is FREE on all UK orders.

Delivery to Non UK destinations within Europe, including Ireland, is £9.99.

 

Can you ship overseas?

Many of our products are electrical items so have a UK plug.  For this reason we only sell to the UK.  If you are interested in your purchase being shipped overseas please contact us by email or phone.

 

Can I choose whether to send my order to my home, my workplace or directly to someone else?

Yes, you can write what delivery address you wish to send to in the checkout.  If this address differs from your cardholder address we will need to take your landline telephone number (as known by your card company) as a security measure.

 

What happens if I change my mind?

You have the same rights buying here as you would in any shop, and we offer a full 14 day "no-quibble" money back guarantee.  Just send it back for whatever the reason and we'll refund you in full (unless, of course, you prefer a replacement or an alternative item).

 

What is your privacy policy?

This Web site uses e-tracker technology (www.etracker.com) to collect visitor behaviour data. This data is collected anonymously to be used for marketing and optimisation purposes. All visitor data is saved using an anonymous user ID to aggregate a usage profile. Cookies may be used to collect and save this data, but the data is not personally identifiable. The data will not be used to identify a visitor personally and is not aggregated with any personal data. The collection and storage of data may be refused at any time with respect to subsequent services.

 

N.B. All references to "U.K." addresses below apply to England, Wales and parts of Scotland only.  "Days" means working weekdays and does not include weekends and public holidays.